Teacher

1 Teaching income

* Commission Modes of WellTalky

WellTalky will take a 15% commission based on the teacher's class pricing if a class is completed. 1. When a student purchases a class package, WellTalky will charge for the entire class package; 2. When each class in the class package is completed, a teacher will receive the average price of the class package (the total cost of the class package divided by the number of classes) after 15% reward. e.g., A student purchased a class package containing ten classes and paid a fee of $100. When each class is completed, the teacher will receive a payment of $8.50 ($100÷10X (1-15%).

* What payment modes could I withdraw commission?

At present, WellTalky provides two payment modes of bank card and PayPal for teachers to withdraw the commission. 1. You need to set as early as possible how to extract the commission to avoid that you can't get the payment in time because the payment mode is not set. 2. You can click your profile picture in the upper right corner of the page, click bank account in the drop-down menu to set up. Note: At present, only cards issued by 17 banks in mainland China are supported. The 17 banks are China Merchants Bank, Industrial and Commercial Bank, China Construction Bank, Shanghai Pudong Development Bank, Agricultural Bank, Minsheng Bank, Industrial Bank, Ping An Bank, Bank of Communications, China Citic Bank, Everbright Bank, Huaxia Bank, Bank of China, Guangfa Bank, Bank of Beijing, Bank of Ningbo and Postal Savings Bank.

* Where could I check the payment details?

You can click the profile picture in the upper right corner of the interface and click Transaction Details in the pop-up menu to check the compensation details.  Note: The details of payment will not include the class records for which the student does not confirm and the class time be less than 72 hours after the class time be completed, and the class records for which disputes occurred.

* When could I receive the payment?

WellTalky will pay the reward corresponding to the settled class hours to teachers on the second working day of each month, and the teacher can inquire through the set payment acquisition method. Note: There is a certain amount of time between the completion of the class and the completion of settlement (currently 72 hours, for the student to report the possible disputes of the class). If you miss the payment processing time when the settlement of the payment of a class is completed, you need to wait one more month to get the payment of this class.

2 Be a teacher

* How do apply to be a teacher?

To submit an application for teacher (must be completed on the computer, cannot be submitted on the APP) at https://welltalky.com/ register/teacher. The review of the application will be completed within 10 working days. Please log in the website to check in time. Note: Personal photos, personal introduction videos, certificates and diplomas are required for application. Please prepare them in advance.

* What knowledge should I share?

At present, WellTalky is open to Chinese, English, Spanish, French, Japanese, German, Korean, and law, computer, accounting knowledge sharing.

* What certificates/diplomas should I need to provide?

Certificates/diplomas accepted by WellTalky are: 1. Certified language teaching certificate Must be a language teaching certified by a third party or professional organization. Certification information can be found on the certificate's website. e.g. CELTA, DELTA（English） TESOL, TEFL（English, covering at least 120 hours of course training） CTCSOL（International Chinese Teacher Certificate）（Chinese）

1. University degree in language teaching A university degree (bachelor's or above) in teaching XXX as a foreign or second language. If you have a degree in non-linguistic class teaching such as language and literature, linguistics, or translation/interpretation, you will need to provide additional certifications or documentation demonstrating language teaching skills.

2. Teacher qualification certificate Linguistic/Language teaching certificate issued by national or local education bureau/agency.

3 Class hour issues

* If I fail to teach on time, What should I do?

Due to personal reasons, you fail to complete the class on time with the student who purchased your class package, please follow the steps: 1. Communicate with the student in time to clear the misunderstanding; 2. You need to find the completed class in the calendar and click "return class" before the countdown ends. Note: For whatever reason, for a student, failure to complete the class on time is an unpleasant experience, so please try to avoid this situation.

* If the student fails to show up on time, What should I do?

If the student fails to show up at the scheduled class time due to personal reasons, please follow the steps: 1. Communicate with the student in time, and inform him/her of logging in WellTalky to complete the scheduled class as soon as possible; 2. If you have been unable to contact the student, you have the right to get the payment of the agreed class. Apparently, in order to maintain a good relationship with the student, you can also click "return class" to the student.

* If there is a class dispute, What should I do?

If you have a dispute with the student over a class, WellTalky will follow the process: 1. The student needs to report a problem to the disputed class. The reported issue contains the evidence of the student and the expected solution. You can click the user name at the top right of the interface, click My course in the pop-up menu, and then find the disputed period in the course calendar under the current course and click "View" to check; 2. You need to click " Solving Method" to enter your solving method, which will be returned to the student; 3. The student receives your response and chooses "Agree" or "Disagree." If you choose "Agree", the dispute will be resolved according to your solving method. If you choose "Disagree", the dispute will be submitted to WellTalky customer service. The customer service will decide the final solving method based on the evidence provided by both parties.

4 Relevant rules of platform

* I need some time off, What should I do?

You just need to find the published class package and uncheck "Recruit new students" and "Automatically confirm appointment". Note: For the student who has purchased and booked your class package, you still have to complete the class according to the scheduled time, or communicate with the student and request him/her to cancel the class appointment.

* Penalties for Non- WellTalky payments/using the resources of the platform to make private transactions

Accepting private payment (Non- WellTalky ) be considered a serious breach of the rules of WellTalky's terms of Service. If we find that the teacher accepts payment from the student by the Non- WellTalky, WellTalky will immediately deactivate the teacher's account and cease payment for class completed. If the student wants to make a payment outside of WellTalky, you should reject it immediately and promptly notify us by sending an email to support@welltalky.com.